Marketing is not just a means to make sales. Marketing creates and cultivates and relationships.
There is a big difference between a transaction and a relationship. A one time sale has to be replaced with another one to keep a business alive. You have to start the process over and over again to get one result. A relationship can grow and refer you to other relationships. Marketing that matters will get you the results you want.
The next time you wonder if it’s worth your time to blog, post to social media, send a personal thank you card or go the extra mile to offer great customer service, remember that all of this is part of the marketing puzzle.
While the world of web marketing is highly techy, remember that being high on personal touch will set you apart from the competition.