Posts Tagged ‘service’

Lorrie Thomas

Where’s Your Warm Fuzzy?

July 19th, 2012
by Lorrie Thomas

One of the most critical pieces of business is LISTENING to your customers.  Your best customers are your current customers. What your customers say about you, the feedback they give, etc. is so valuable to hear and UNDERSTAND so you can improve communications with IDEAL CUSTOMERS.
I emphasize ideal customers when I speak, train or manage …

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internationalmanofmystery

HEART-ORIENTED BUSINESS: A life of warmth, a business characterized by vitality

September 28th, 2010
by internationalmanofmystery

“Our imagination is the only limit to what we can hope to have in the future”
-Charles F. Kettering (American Engineer)
“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.”
- William Pollard (Chairman Emeritus, The Servicemaster Company)
“Social entrepreneurs …

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