Posts Tagged ‘engagementdb’
Measure & Monitor the Top Brands Social Media Engagement
December 29th, 2009
by Sarah Caminker
As the social web becomes more popular, companies are not only encouraged to enter this virtual space, rather they are expected to. In addition to operating as a customer service tool, social media humanizes a brand and provides a two-way communication channel between buyers and sellers. Thanks to social media, if customers have a service/product …
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