Posts Tagged ‘Customer Obsession’

Pamela Sherman

Small Business: A Good Obsession is a “Customer Obesession”

March 12th, 2009
by Pamela Sherman

Just like people, an organization can have it’s ailments and obsessions; they too can have an O.C.D.!
There are many obsessions that distract entrepreneurs from their purpose.  For instance, some businesses worry far too much about the competition, becoming afflicted with the O.C.D. – “Obsessive Competition Disorder.” Being aware of your competition and building competitive strategies …

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