Comments on: Another Reason to Twitter – Enhance Your Customer Service http://www.webmarketingtherapy.com/blog/social-media/another-reason-to-twitter-enhance-your-customer-service/ Marketing Help, Web Marketing Advice, Web Marketing Training Fri, 10 Feb 2012 23:19:29 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Web Marketing Therapy » Blog Archive » Streamline your Social Media Marketing - Get Hellotxt http://www.webmarketingtherapy.com/blog/social-media/another-reason-to-twitter-enhance-your-customer-service/comment-page-1/#comment-103 Web Marketing Therapy » Blog Archive » Streamline your Social Media Marketing - Get Hellotxt Thu, 18 Dec 2008 20:51:10 +0000 http://www.webmarketingtherapy.com/?p=844#comment-103 [...] did a great post on using Twitter to Boost Customer Service that was inspired by Amy’s great post on how businesses can and should use Twitter and thanks [...] [...] did a great post on using Twitter to Boost Customer Service that was inspired by Amy’s great post on how businesses can and should use Twitter and thanks [...]

]]> By: Emilia Doerr http://www.webmarketingtherapy.com/blog/social-media/another-reason-to-twitter-enhance-your-customer-service/comment-page-1/#comment-100 Emilia Doerr Wed, 17 Dec 2008 00:25:49 +0000 http://www.webmarketingtherapy.com/?p=844#comment-100 Hi Keith. You make a great point about the importance of educating customers. Zappos offers a great quick start guide to Twitter (http://twitter.zappos.com/start) written from the company CEO. I think that if you are able to devote the time and energy to educating your customers, then you are presented with the unique opportunity to interact with them even more! That's what marketing is all about - maximizing exchanges! And there's just so much potential to tap as the web evolves! Hi Keith. You make a great point about the importance of educating customers. Zappos offers a great quick start guide to Twitter (http://twitter.zappos.com/start) written from the company CEO. I think that if you are able to devote the time and energy to educating your customers, then you are presented with the unique opportunity to interact with them even more! That’s what marketing is all about – maximizing exchanges! And there’s just so much potential to tap as the web evolves!

]]> By: Keith Butler http://www.webmarketingtherapy.com/blog/social-media/another-reason-to-twitter-enhance-your-customer-service/comment-page-1/#comment-99 Keith Butler Tue, 16 Dec 2008 23:36:28 +0000 http://www.webmarketingtherapy.com/?p=844#comment-99 Emilia, Customer service and Twitter. I like the concept, and would like Twitter to support images, graphics, etc. Maybe that's too much like email, though. One concern: using it for customer service will require educating our customers; so many have trouble just managing email, websites, etc. Emilia,

Customer service and Twitter. I like the concept, and would like Twitter to support images, graphics, etc. Maybe that’s too much like email, though. One concern: using it for customer service will require educating our customers; so many have trouble just managing email, websites, etc.

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