Pamela Sherman

Author: Pamela Sherman

57 Posts

Can I PLEASE have a bowl of “Smart ‘n Funny”?

January 7th, 2009

Let’s face it… Waking up to the news each day can be pretty dismal.  We’re confronted with some seriously scary business woes and catastrophic tales.  Today, more than ever, our breakfast food for thought should make us strong and healthy, so we can do great and inspiring things in the world! –Or, at least see …

Posted in Ask the Marketing Therapist, Blog, Comic Relief, Daily Inspiration, Free Therapy Advice, Marketing Interventions, On the Couch

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Customer Satisfaction vs. Customer Enthusiasm

January 6th, 2009

“Quality Product” and “Excellent Customer Service” are 2 critical elements for any company’s success.  However, research confirms there is a 3rd component that the most successful companies share, and that is (drum-roll please)… “Customer Enthusiasm.” – Yes!  We all know it to be true; it makes perfect sense.  When we are enthused about a company’s …

Posted in Blog, Free Therapy Advice, Marketing Interventions, Small Business, Social Media, Viral Phenomenon, Web Marketing Best Practices, Web Marketing Tips

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